Marketing

Repurposing Content – What it is and Why it matters

Repurposing Content – What it is and Why it matters

Creating content doesn’t have to create a headache. When you think about creating content, you don’t need to come up with 10 different ideas for 10 different platforms. Truthfully, you only need to start with one topic for one platform. What I’m talking about is repurposing your content.  ...

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Find Your Voice To Grow Your Business

Find Your Voice To Grow Your Business

Voice technology is the latest trend revolutionizing consumer behavior. Henry Wadsworth Longfellow once said, “the human voice is the organ of the soul”. Today, voice is becoming a vital part of the marketing process that every small business needs to survive and thrive. So, what exactly is voice...

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Dig Your Well Before You Are Thirsty

Dig Your Well Before You Are Thirsty

There are a lot of similarities between farming and growing a business. One of the key similarities is the importance of proper planning while seeing the big picture. Often, as small business owners, we get overly engrossed in the day-to-day micro-operations of the company and neglect to plant...

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Why restaurants should rely on native delivery

Why restaurants should rely on native delivery

Demand for food delivery is higher than it has ever been.  According to Nation’s Restaurant News, “51% of Americans use delivery services to purchase meals from casual dining restaurants, and 26% order takeout or delivery at least once a week.” With these high rates of delivery usage, it’s...

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The A’s of Marketing

The A’s of Marketing

Use AAA for Help If your small business starts to drift off the road of success this year, remember to use AAA.  Marketing in 2021 can be a daunting challenge, don’t over complicate it.  Use the AAA formula to increase sales and retain loyal customers.   Attention Effective marketing that produces...

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How to Respond to Positive Reviews

How to Respond to Positive Reviews

A good or bad reputation can mean the difference between a business thriving and expanding, or closing their doors for good. In the digital age, a business’s reputation is controlled by consumers using online review platforms like Yelp, Google and Facebook to announce the quality of their business...

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How to Respond to Negative Reviews

How to Respond to Negative Reviews

Believe it or not, the same premise applies to negative review response as it does to positive reviews. How you respond to a negative review impacts not only the reviewer, but all the sets of eyes that come afterward. Seeing a business handle a particularly challenging review online suggests that...

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The Dos and Don’ts of Customer Service

The Dos and Don’ts of Customer Service

Everyone can recall a time when they’ve received excellent customer service. Whether it was the clerk who was extra helpful or the hotel staff who went above and beyond, we’ve all experienced it. Unfortunately though, the bad customer service is almost always recalled more easily. In the pursuit...

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Why Your Business Should Want More Reviews on Review Sites

Why Your Business Should Want More Reviews on Review Sites

The importance of responding to customers online could not be more prevalent as reviews continue to grow more than ever before. Aside from the fact that reviews from customers help others decide whether they should visit a business or not, reviews are now more prevalent on search results...

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Need a Hand?

If you want help applying any of this to your business, let us know.