News

Your AI Sales Assistant can now read and update opportunity data and custom object fields in Business App, automatically, based on what happens in your sales conversations. Less manual entry. More accurate pipeline data. An always up to date CRM. Your CRM, updated by...

Get full data accuracy and transparency through automatic updates from form submissions, and a complete change tracking system now available in your CRM. Accurate data. Complete accountability. Two updates work together to make your CRM more trustworthy. Form...

What if your CRM didn’t feel like another task on your to-do list? We're excited to introduce our newest product: an AI-powered CRM with a built-in Sales Assistant. This tool helps automatically capture insights, update records, and keep you on top of every...

Run routine tasks on a daily, weekly, or monthly schedule by using the new "On a schedule" trigger. Execute repetitive functions without repetitive work Automate routine actions, such as sending client reminders or invoking an AI Employee, on a recurring basis without...

Google has announced a change to how data is handled within reCAPTCHA, the tool many websites use to reduce spam on forms and login pages. While this update doesn’t affect how reCAPTCHA works, it does change how data responsibility is defined — and it comes with one...

Localize multi-location social posts at scale to deliver location-specific relevance in Multi-Location Social Marketing. Locally relevant content, managed centrally The latest update to Social Marketing empowers brands and franchises to automatically localize...

Publish Facebook posts, stories, and reels directly from Social Marketing. Draft, schedule, preview, and publish each format from a single workflow, with no extra tools required. All Facebook Formats, Published from One Place Social Marketing now supports three...

Deliver personalized replies to customer emails 24/7 by enabling automatic email responses from your AI Chat Receptionist. No inquiry will go unanswered, while saving teams time on manual follow-ups. Instant Email Responses, Automatically AI Chat Receptionists can now...

Our platform just got a major upgrade. Meet the AI Reputation Specialist. What It Does This new AI agent automatically responds to your Google and Facebook reviews. You set the tone and style. She handles the rest. Every review gets a timely, on-brand response without...

Manage automations involving AI employees more easily, and check out recent updates to the AI Voice Receptionist that have made it easier to configure and more reliable out of the box. Experience Improved AI Voice Receptionist Performance with New Default Prompt Your...